A Florida-based law firm with 140 employees and four locations struggled with outdated, paper-based open enrollment processes, requiring 30 hours per week to manage. The firm switched to Paycom’s Benefit Enrollment Service, which reduced the HR manager's open enrollment workload by 75%, now only requiring 5-8 hours weekly. Paycom provided personalized support through a dedicated benefits coordinator who streamlined enrollment and reduced manual paperwork, allowing the HR manager to focus on employee engagement. Paycom's system integration simplified processes, leading the HR manager to call the switch a "no-brainer."

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