High-performing companies stand out by creating unified workforce enablement experiences that integrate learning, communication, policy, knowledge management, and internal marketing. Conduent’s research with 308 L&D leaders found that such companies link enablement to revenue growth, market share, and employee satisfaction. They emphasize on-the-job training, coaching, and multiple communication channels while planning for digital fluency, cultural alignment, and adaptability. A new model based on performing, adapting, and interacting ensures employees receive support in the flow of work, driving engagement, retention, and long-term organizational resilience.

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