According to Resolve, building effective automation KPIs involves understanding the “why” behind metrics, selecting meaningful indicators aligned with business goals, and designing dashboards that deliver timely, actionable insights to the right audiences. Best practices include limiting KPIs to a focused set that drives decisions, choosing appropriate visualizations for clarity, automating data refreshes, and continuously refining dashboards based on user feedback to ensure ongoing relevance and effectiveness. Resolve’s expertise helps enterprises measure, optimize, and demonstrate the value of IT automation efforts, guiding them through a strategic KPI-driven approach to accelerate automation success while improving operational efficiency and business outcomes.

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