Guide

Risk Management for KAM Teams

Risk Management for KAM Teams

Pages 14 Pages

Risk Management for KAM TeamsRisk is an unavoidable aspect of account management, and it should be kept to a minimum. Undetected customer risk can be devastating to your business resulting in: Risk Management for Key Account Management Teams Low Satisfaction This hinders your ability to grow your business through referrals and advocacy. Long-term key accounts often become excellent referral sources and help attract new business by providing things like testimonials or case studies. Reduced Revenue Growth and Stability Key accounts provide a steady revenue stream. Customer churn lowers your ability to accurately forecast revenue, costs, and profit.

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