This playbook from Schoox and Hobson & Company explores how targeted Learning & Development (L&D) can drive real business impact in hospitality. Based on data from 737 employers and 1,050 frontline workers, it outlines how modern training improves onboarding, boosts retention, cuts costs, and increases sales. Key benefits include faster time-to-productivity, reduced training admin, improved compliance, and lower insurance and waste costs. The guide highlights real-world ROI—up to 400%—and features success stories from brands like Sonesta and Biscuitville. L&D, done right, becomes a strategic driver of profitability.

Join for free to read