Your Teller Turnover Could be Costing You Millions
Your Teller Turnover Could be Costing You Millions
16 PagesIt's no secret that TELLERS ARE THE BRAND AMBASSADORS for banks & credit unions. TELLERS ARE: the first point of contact with your customers. instrumental in your customers’ satisfaction the bookkeepers of daily transactions your trusted handlers of currency The single biggest challenge in employing tellers is HIGH TURNOVER. A conservative cost estimate for replacing tellers is equal to HALF THEIR ANNUAL WAGES. TURNOVER IS EXPENSIVE.
