ZS’s ZAIDYN Smart Assist is a generative AI-powered tool that provides 24/7 personalized support for sales teams navigating complex incentive compensation plans. It offers instant, role-based insights on eligibility, crediting, payouts, contests, and deadlines—streamlining inquiries and improving performance. Integrated within the ZAIDYN platform, Smart Assist uses machine learning and analytics to deliver accurate, secure answers, reduce support load, and boost productivity. A major pharmaceutical firm cut resolution times from days to seconds, enhancing team satisfaction. Smart Assist empowers users to understand sales data, track performance, and take informed action—anytime, anywhere.

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