This IDC eBook emphasizes that automation is no longer just a back-office efficiency tool—it is a strategic asset. Modern automation platforms enable adaptability, enhance employee experience, overcome digital transformation barriers, and foster transparency and trust. These platforms integrate tools like RPA, AI, and low-code systems to support flexible, hybrid operations and empower workers by eliminating tedious tasks. As businesses navigate a volatile environment, automation helps ensure resilience, improve customer journeys, and meet rising compliance and sustainability demands, making it essential for long-term growth and competitiveness.

Join for free to read