When times are slow and operatories lie empty, the Dental Galaxy may appear peaceful on the surface. There’s less commotion, fewer time crunches, and team members may find themselves tempted to soak in the calm. ...But an insidious danger lurks in the quiet. Every Office Manager has felt its presence, and fears what the quiet may bring. The slow months that at first feel peaceful can silently steal progress away from the year’s plan. Urgency can fade. Goals can slip out of reach. And in 30 days, you may find yourself looking back and wondering what went wrong. When the September Slump (or any slow period) looms on the horizon, a chosen few heroes can stand in the way... your Accounts Receivable (AR) Department.

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