Social learning leverages peer collaboration to drive workplace learning, fostering a collective approach to problem-solving. With tools like Slack, employees quickly access a virtual community for support. A structured approach can enhance this, and Slack's 3-stage model—community building, collaborative problem-solving, and collective accountability—emphasizes trust, shared problem-solving, and mutual commitment. Udemy integrates this into manager training, using peer-led sessions for real-time feedback and practical application. Post-training, social media channels reinforce skills, tracking success through engagement metrics and behavioral surveys, ensuring continuous learning.

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