This ebook argues that employee engagement is now the decisive factor for business success—more than products, services, or relationships. It details the global engagement crisis (80% of employees are disengaged), the high cost of disengagement, and the transformative benefits of prioritizing real-time, inclusive feedback and meaningful employee experience. The book outlines practical steps for organizations to foster a culture where people feel heard, valued, and empowered, unlocking creativity, innovation, and a lasting competitive edge.

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