The document "The Security Journey: 4 Phases to Becoming a Security-First IT Solution Provider" outlines a roadmap for Managed Service Providers (MSPs) transitioning to cybersecurity-first operations. It covers four phases: starting with limited security awareness, progressing to a proactive security approach, investing in talent and infrastructure, and finally becoming a fully security-integrated provider. Key steps include conducting risk assessments, communicating with clients about cybersecurity, and leveraging tools like ConnectWise for security management. The journey emphasizes a strategic shift to reduce risks, enhance client trust, and ensure compliance.

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