The "Connected Coaching Playbook" advocates for organization-wide change through agile, courageous teamwork from all levels, emphasizing the necessity of coaching that aligns with organizational goals. Technology-driven coaching access has democratized skill acquisition, but without connection to business objectives, it's ineffective. Connected coaching, a data-driven, digital approach, aligns individual coaching with broader goals, facilitating culture change or improved performance feedback methods. It integrates coaching across levels and functions into talent management, leveraging a coaching ecosystem that aligns individual and organizational goals, fosters a community among coaches, and integrates insights into talent management, emphasizing the need for alignment.

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