This eBook explains how Telesign and Route Mobile help entertainment, gaming, and betting companies protect users and drive engagement. It highlights industry growth and rising fraud, with digital identity verification and MFA as key defenses. The solution combines phone intelligence, risk insights, and machine learning to detect fraud, SIM swaps, and fake accounts. It promotes omnichannel engagement through SMS, email, chat, and WhatsApp, enhancing security and user experience. Features like AI chatbots, automation, and orchestration enable trusted, personalized communication while reducing fraud and improving retention across the entertainment customer journey.

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