The November 2024 report reveals that global consumers strongly prefer biometric authentication methods for online banking, with fingerprint recognition rated most effective. While younger users embrace biometrics, older generations still favor passwords. Despite security concerns, 73% to 80% of consumers reuse passwords across accounts, increasing risk. Younger users exhibit poorer password habits despite being more tech-savvy. Voice recognition and passive device analysis are seen as least effective across all demographics. Encouragingly, 70% to 78% of consumers are open to moving beyond passwords, with Singapore showing the highest readiness for change.

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