NICE helped organizations worldwide transform customer experiences using NEVA Discover, an AI-based process discovery tool that rapidly uncovers automation opportunities. Integrated with the CXone platform, NEVA Discover enables enterprises to optimize workflows and scale automation efficiently, driving improved operational performance and customer satisfaction. Trusted by over 25,000 organizations, including 85+ Fortune 100 companies, NICE empowers businesses to elevate every interaction by leveraging advanced AI insights to streamline processes and enhance service delivery.

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