NICE helped organizations enhance customer experience with NEVA, an AI-powered personal assistant that automates mundane tasks and guides employees to improve their performance. Integrated with the CXone platform, NEVA boosts agent efficiency and effectiveness by providing real-time support, enabling more personalized and productive interactions. Trusted by over 25,000 organizations, including 85+ Fortune 100 companies, NICE empowers businesses worldwide to transform and elevate every customer interaction through intelligent automation and employee assistance.

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