Nintex RPA for contact centers enhances customer service by combining attended and unattended automation to boost efficiency, accuracy, and employee satisfaction. Attended bots guide and assist agents in real time, while unattended bots work 24/7 on repetitive tasks. Features like “Guide Me” and “Do It” modes streamline training and operations, reducing errors and handling time. Nintex’s intelligent sensor technology enforces compliance and data accuracy. With seamless integration, no coding, and advanced security, it helps reduce costs, improve customer satisfaction, and increase revenue—all while easing employee workloads.

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