This eBook argues that many companies overspend on SaaS while getting low returns because licenses and premium features go unused, contracts auto-renew quietly, and duplicate tools accumulate when teams lack visibility into what they already own (pages 2–4). It cites Gartner’s view that SaaS spend is growing rapidly while a meaningful share is underutilized or over-deployed, lowering ROI (page 2). It outlines common causes such as “ground floor” purchases that don’t meet expectations, discount-driven upgrades that lock in higher tiers, point-in-time project buys that never get cancelled, and add-on pricing that balloons over time (pages 3–4). The recommended fix is to start with clean usage tracking, set KPIs and shared stakeholder alignment, audit and train to maximize existing tools, the

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