This Workday and Retail Dive eBook explores how retailers can address workforce attrition by improving frontline employee experiences. It emphasizes mobile-first, flexible HCM tools that enable skills tracking, personalized scheduling, rapid onboarding, and self-service. Workday’s AI-driven capabilities support labor optimization, compliance, and engagement. By unifying recruiting, payroll, and training, the guide shows how investing in people enhances service quality, reduces churn, and ensures retail resilience amid labor shortages.

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