This Workday guide outlines how retail and hospitality businesses can boost retention, agility, and profitability by empowering frontline workers. It emphasizes workforce engagement through flexible scheduling, personalized learning, and mobile-friendly tools. The guide presents data on turnover’s cost and impact, along with customer insights from CarMax, Korean Air, and Life Time. It highlights Workday’s unified workforce management platform for operational resilience and improved employee experience.

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