Ebook
How to Improve Your Customer Journey with a Customer Success Platform
In the B2B world, things have changed - dramatically. Gone are the days of companies throwing all their resources at Customer Acquisition as a mechanism for ARR growth and business stability. To be frank, sales are more difficult to come by than they used to be. Budgets are being cut everywhere, and many companies are laying off staff, so the idea of buying new SaaS or services is often being postponed or scaled back.