Focused Services — Plus offers mid-tier support enhancements over the standard Focused Services package. It includes all foundational offerings (e.g., support reviews, product guidance), plus priority case handling, tailored release analysis, SecOps optimization, and proactive performance sweeps. Customers benefit from coordinated account management, webinars, and strategic planning aligned with business objectives. The service ensures rapid resolution of critical issues and improves product adoption through deeper technical guidance. Available in 1-, 3-, or 5-year terms, Plus is ideal for organizations seeking robust, scalable, and responsive cybersecurity support without full Elite-level commitment.

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