Medallia Digital In-App helps organizations deliver world-class mobile experiences by capturing real-time feedback directly within apps. With mobile app usage driving 3x higher conversion rates but also high churn after poor experiences, Medallia enables rapid detection and resolution of in-app issues. Its lightweight SDK supports both native and hybrid apps and collects feedback through surveys, video, and code-based triggers, even offline. The platform powers app-specific actions like review prompts and personalized alerts, while offering scalability, intuitive survey design, and deep analytics to optimize user engagement and retention.

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