The UK Financial Reporting Council’s revised Corporate Governance Code emphasizes “comply or explain,” requiring boards to justify decisions in alignment with strategy and risk management. From FY25, companies must show how decisions were made, including qualitative factors like customer feedback, while FY26 adds detailed risk reporting under Provision 29. Non-compliance risks reputational damage and possible court-ordered restatements. To meet these standards, firms must integrate metrics, evidence, and audit trails into governance reporting. Using tools like customer intelligence platforms ensures transparent, auditable insights that satisfy regulators and reassure stakeholders.

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