This ebook presents HCLTech’s Control Tower framework that provides end-to-end visibility into retail operations. Leveraging AI and process analytics, it enables real-time monitoring of supply chain performance, order management, and inventory optimization. The platform identifies bottlenecks, predicts disruptions, and automates corrective actions to improve fulfillment and customer experience. With cloud-native scalability and dashboards, it empowers retailers to make data-driven decisions that improve margins and operational agility.

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