The January 2025 report emphasizes that effective vendor selection is critical for long-term operational success, risk mitigation, and strategic alignment. Organizations achieve better outcomes when they engage cross-functional teams early to define needs and priorities. Thorough due diligence on vendor capabilities and stability reduces implementation risks. Clear evaluation criteria and weighted scoring ensure objective decisions, while well-structured RFPs lead to more useful vendor responses. Lastly, early planning for integration, resources, and change management significantly improves implementation success and vendor fit.

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