The Everbridge E-BOOK, 'DevOps In An Unplanned World,' discusses how communication, collaboration, and orchestration are vital for DevOps teams to effectively manage service delivery and tackle critical incidents. It highlights the traditional divide between development and operations and how this friction impedes rapid service delivery. The document introduces Everbridge’s IT Alerting and xMatters platform as a solution designed to unify Dev and Ops, acting as "the glue" that connects them even during tough outage situations. This robust platform automates and accelerates an organization's operational response to critical events, ensuring continuous service delivery and enhancing customer satisfaction. By integrating IT tools and automating alerting, the platform significantly reduces the

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