Case Study

ZoomSystems Transforms Contact Center Operations and Improves Agent Metrics

ZoomSystems Transforms Contact Center Operations and Improves Agent Metrics

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ZoomSystems Transforms Contact Center Operations and Improves Agent Metrics SUCCESS STORY ZoomSystems provides automated retail solutions for leading retailers and brands worldwide. Their end-to-end automated retail solutions include integrated hardware, software, and managed services. The self-service automated retail market is expected to grow in the US from $740 billion in 2010 to more than $1.1 trillion in 2015 1 . With a distributed n

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