Case Study

YourSurprise: Personal Service in 23 Countries.

YourSurprise: Personal Service in 23 Countries.

Customer story YourSurprise: Personal Service in 23 Countries. x Founded in a small city in the Netherlands but active worldwide, YourSurprise has become the preferred brand for personalized gifts with photos and text in B2C and B2B. With its endless possibilities and fast delivery, adequate customer service is an inextricable part of the total experience. CM.com Customer story YourSurprise. Page 2Spreading Happiness “Our ambition is to spread happiness all over the world. Whoever creates a personalized gift creates a piece of happiness,” said Kirsten Bravenboer, Customer Service T eam Lead at YourSurprise. “The company has existed for 16 years now and operates intentionally from Zierikzee. This is where YourSurprise started and where we produce all gifts - from printed m

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