Case Study

Xiamen Airlines Gives their Customers a Refreshed User Experience

Xiamen Airlines Gives their Customers a Refreshed User Experience

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Case Study | Xiamen Airlines Business Challenges The growth of China’s economy in the recent years created huge opportunities for the aviation industry. For Xiamen Airlines, the ?fth largest Chinese domestic carrier, business opportunities and consumer expectations also grew ever more demanding. For instance, in?ight experience, safety, mobile terminals, ticketing, travel information and website experience. On the other hand, expectations from in

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