2/14/22, 1:01 PM When airlines are AI-borne, customers take flight - Industrious https://www.ibm.com/blogs/industries/airline-data-ai-virtual-gates-covid/ 1/7 When airlines are AI-borne, customers take flight Better data insights help airlines succeed in a competitive, post-COVID world By Jennifer C. Clemente | 5 minute read | June 29, 2020 Successful airlines have always utilized their proprietary data for a competitive advantage. As COVID-19 has upended the world, harnessing such data streams has become more essential than ever. We sat down with Rob Ranieri, global industry offering leader for Travel and Transportation at IBM, to learn how these carriers are channeling their data with AI and virtual services to help manage the challenges and opportunities on the horizon. ? I n d u s tr

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