Wowcher’s customers given the ‘wow’ factor with NewVoiceMedia
Wowcher’s customers given the ‘wow’ factor with NewVoiceMedia
2 Pagesn Sector: e-commerce n Product: ContactWorld for Service Wowcher has used NewVoiceMedia’s ContactWorld for Service to successfully resolve over 150,000 inbound and 40,000 outbound calls a year, improving both first contact resolution and customer satisfaction. In the process, Wowcher has revolutionized customer service efficiency and created a great place to work, with 91% advisor satisfaction. Since Wowcher was launched in 2011, it has gr
