Introduction Wolseley is the biggest name in plumbing and heating products in the UK. However, operating such a sizeable business brings real challenges when the construction industry is facing unprecedented falls in demand for products such as piping, radiators, taps, sinks and other sanitary ware. Supply chain director Derek Robb took up this post at Wolseley UK in April 2008, just as the first signs of global recession were being felt in Europ

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