With Monet, we were able to drop our scheduling time from 20 hours to 3 hours and professionalize our chat queue
With Monet, we were able to drop our scheduling time from 20 hours to 3 hours and professionalize our chat queue
2 Pages1 With Monet, we were able to drop our scheduling time from 20 hours to 3 hours and professionalize our chat queue Budget Energie is a fast-growing, Netherlands-based green energy supplier with 700,000 customers. Drop scheduling from 20 hours to 3 hours I feel that I can improve the company, but also make it more profitable. I use Monet for a lot of my set goals, and I trust this software fully. Jasper Doornik Workforce Manager at Budget Energie Decrease the number of calls2 Customer Success: Budget Energie Jasper Doornik joined the company as a Customer Service Agent three years ago and currently serves as Workforce Manager. In this position, he has reorganized several key processes for Budget Energie’s 80 call center agents, while preparing for an imminent expansion to 280 age
