With Monet, we improved adherence levels from 77% to 87% in a few months and are able to provide the best phone coverage at any given time of the day
With Monet, we improved adherence levels from 77% to 87% in a few months and are able to provide the best phone coverage at any given time of the day
2 Pages1 With Monet, we improved adherence levels from 77% to 87% in a few months and are able to provide the best phone coverage at any given time of the day. Sarah O’Regan Customer Relations Quality Assurance Specialist CUSTOMER SUCCESS Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 105,000 electric customers and 81,300 natural gas customers. Unitil provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices and technologies that lead to dependable, more efficient energy. Increased adherence levels from 77.1% to 86.8% 12.5% energy
