Case Study

Mason Companies Boosts Schedule Efficiency and Adherence with Monet Software

Mason Companies Boosts Schedule Efficiency and Adherence with Monet Software

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1 Mason Companies, Inc Mason Companies is a family-owned business and began more than 100 years ago. Today, Mason is the largest mail order footwear company in the world and the 150th largest e-commerce retailer in the United States. Mason’s catalog business includes: Auditions, Maryland Square, BA Mason, Masseys Credit, Mason Easy-Pay, K. Jordan, Stoneberry, Figi’s Gifts in Good Taste, Figi’s Gallery and an internet only site – ShoeMall.com. Mason Companies remains committed to its customers, employees and the Chippewa Falls community where they are headquartered. Monet Software is a quality solution for different spectrums of the call center that has made my time more efficient and has allowed me to provide more timely data to the leaders and agents I support. Keith Tietz Workforc

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