Case Study

“WITH ICE, CLIENTS GET WHAT THEY WANT,” - DIRTT DESIGNER WITH CHICAGO-BASED CORPORATE CONCEPTS.

“WITH ICE, CLIENTS GET WHAT THEY WANT,” - DIRTT DESIGNER WITH CHICAGO-BASED CORPORATE CONCEPTS.

Pages 3 Pages

Ice Edge Business Solutions www.ice-edge.com BUILDING RELATIONSHIPS WITH ICE®Ice Edge Business Solutions www.ice-edge.com “WITH ICE, CLIENTS GET WHAT THEY WANT,” SAYS MONA MILTENBERGER, DIRTT DESIGNER WITH CHICAGO-BASED CORPORATE CONCEPTS. SHOWING ICE LIVE TO CLIENTS ENSURES AN UNMATCHED LEVEL OF SERVICE, SOMETHING CORPORATE CONCEPTS TAKES PRIDE IN. CLIENTS ARE IMPRESSED WHEN THEY SEE A 3D MODEL OF THEIR SPACE, AS QUICKLY AS 24 HOURS FROM AN INITIAL REQUEST, A CUSTOMER SERVICE STANDARD FOR CORPORATE CONCEPTS. “WE MAKE A POINT OF SENDING ICE RENDERINGS FIRST AND FOLLOWING UP WITH A FORMAL QUOTE AND DETAILS LATER,” SAYS MONA. Corporate Concepts knows sending renderings to a client after a meeting draws them into the design process, capturing their hearts as they begin to see

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