Wine Countr y City Entrusts Microsoft as IT Backbone Organization Overview The City of Napa is the second largest city in California’s prestigious wine country with over 80,000 residents. Known for being one of the World’s Great Wine Capitals, the City of Napa employs a small IT professional team that manages services for seventeen departments, including emergency services that serve the entire County of Napa. IT Challenge Like many state, local and education (SLED) government agencies, the City of Napa Department of Information T echnology works on a tight budget. When looking to refresh its IT infrastructure, the team needed a high performing and resilient solution that would ensure little to no downtime for its emergency services and 911 call centers. The solution

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