Case Study
Wigan Warriors RLFC
Case Study: Wigan Warriors RLFC • Wigan Warriors were previously using a Sports CRM solution developed by Green4 Solutions. • Wigan Warriors have around 9000 season ticket holders but could only see the details of around 5500. That’s because their previous software solution only captured the details of the person who bought the tickets, not the individual ticket holders themselves. • This challenge extended to both season ticket holders and league purchases. • Wigan Warriors were also seeking better integration between CRM and their other systems, for example ticketing and access control. Customer Challenges Wigan Warriors RLFC is a professional Rugby League club that competes in the Super League - a top-level professional competition in Europe. Wanting to improve