• Solent Mind has o v er 200 members of staff and 100 v olunteers working across 20+ locations. • Dispar ate systems meant that project engagement w as in visible to senior managers. • R eporting w as a complex and time-consuming process for staff, with hundreds of man-hours being used to gather KPIs. • Stak eholders were demanding impro v ed visibilit y . • Issues with tr acking client inter actions and information sharing prev ented staff from deliv ering a consistent service. • No fundr aising v ehicle in place. Customer Challenges Solent Mind is a registered charity providing a wide range of services to support people with mental health problems across the Southern Region. Wanting to better connect its workforce, simplify reporting processes and provide an improved ser

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