VoIPstudio White Paper Why cloud communications and collaboration are right for SoHo businesseshttps://voipstudio.com Why cloud communications and collaboration are right for SoHo businesses Introduction Why size doesn’t matter What does a cloud system offer a small business? Why does this matter? What’s the right cost model? Conclusion 3 4 5 8 9 11 #02Introduction Ensuring effective communication with customers is of paramount importance to all businesses. Despite the rise of alternative communications channels, voice remains critical. According to research 1 , 46% of consumers still use voice – either from fixed or mobile devices – as the main means of communication with their suppliers. So, while email, chat and other media have blossomed, having a voice conversation really matters

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