Case Study

What We Found What We Left After NSF Simplification Steps Taken Tools Used Return On Investment Behaviors Changed

What We Found What We Left After NSF Simplification Steps Taken Tools Used Return On Investment Behaviors Changed

A Success Story from What We Found > Client had 2,456 SOPs > 37 percent of their deviation incidents were related to SOP non-compliances. Widespread culture and acceptance of SOP non-compliance > Average word count per SOP was 9,900 > SOPs were written for the inspector, not the user > SOPs were usually written in isolation from the process > SOPs were owned by QA, with no user involvement > The average number of co-authors was five peo

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