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Case Study

Simplification and Improvement

Simplification and Improvement

NSF International
Pages 2 Pages

A Success Story from What We Found > 12 percent increase in deviations per year peaking at 2,890 > 45 percent of these were repeat incidents > 67 percent of deviations attributed to human error > Corrective actions focused on retraining and adding more detail to SOPs > 27 percent of batches for product release delayed because of overdue investigations > Investigations completed by QA most of the time > 89 percent of investigati

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