Avanade helped Wien Energie power a customer-centric future by consolidating multiple fragmented systems into an integrated solution using Microsoft Dynamics 365 and Power Platform. This modernization improved operational efficiency and provided employees with unified insights into client-related processes. Avanade’s expertise enabled Wien Energie to enhance customer service, streamline workflows, and better manage environmentally-friendly energy, cooling, heating, electromobility, and telecommunications services for around 2 million people across Vienna.

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