Avanade helped ROM transform its end-to-end production processes by upgrading its legacy ERP to Microsoft Dynamics 365. This modernization gave employees a holistic view of operations, including warehouse and transportation logistics, while enabling customers to see product availability and track their orders through delivery. Avanade’s expertise improved operational transparency and efficiency, enhancing the overall customer experience and supporting ROM’s commitment to building quality sofas and meeting customer expectations in the competitive manufacturing landscape.

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