Challenge Truckload carrier Western Express owns and operates six terminals across the continental United States, from California to Connecticut. Its fleet of more than 3,300 power units and 8,100 trailers are 100 percent GPS trackable—providing the company with plenty of data available to analyze. As customer expectations of shipping carriers continue to evolve along with the technology capabilities now available in the market, companies like Western Express have increased urgency to analyze this data for faster, smarter business decision making and meeting customer demands. In response to these needs, Western Express established a new department for business intelligence (BI).

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