WEST POINT BUICK GMC REALIZES 91% MORE SALES OPPORTUNITIES WITH CAR WARS With Car Wars sending true business opportunities from the dealership’s phone lines and reporting on call handling metrics, salespeople booked 88 more appointments from outbound calls within the first two full months of utilizing the call tracking provider. West Point Buick GMC, located in Houston, TX, understands how crucial it is to foster staff accountability, build customer relationships, and earn each caller’s trust. Therefore, having insight into phone calls that slipped through the cracks makes a huge impact on their business by elevating both revenue and customer experience. The store’s former call tracking provider didn’t provide call recaps, so General Manager Randy Bowman and Internet Director J

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