Case Study

“We had no RFP response management. Having multiple versions of several RFPs floating through inboxes was just a mess.”

“We had no RFP response management. Having multiple versions of several RFPs floating through inboxes was just a mess.”

Pages 2 Pages

COMPANY OVERVIEW National Geographic Learning |Cengage is an educational content, technology , and services company for the higher education, K-12, professional, and library markets worldwide. INTRODUCTION When school districts gained the ability to choose their own educational tools, National Geographic Learning |Cengage saw their RFP volume jump to more than 120 RFPs per year. The skyrocketing RFP influx completely overwhelmed the small team, who was managing the myriad of responses via email. “We had no RFP response management,” said Beverly Blakely Jones, National Geographic Learning |Cengage Supervisor. “If someone happened to remember that they had responded to a similar RFP , we’d go find it and reuse it, but there wasn’t any real management process — just long strings of

Join for free to read