Case Study

Warming up the customer experience

Warming up the customer experience

Pages 2 Pages

For over 20 years, Garden State Cold Storage has provided cold storage expertise within the Northeast region of the United States to national and international businesses that require food and packaging logistics from pickup to delivery. Customer service is at the forefront of the operations and is measured by the speed, reliability and efficiency of the infrastructure, team and technology. Challenges and changes Almost 50 years ago the Ruggiero family created their own seafood business that started small and grew to be very successful. While running Ruggiero Seafood, the family decided to open their own seafood plant, the first of its kind. The local government exercised the power of eminent domain to take over the seafood plant and in its place build a school. The Ruggiero

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